PRIVACY POLICY

Origin Control Solutions Ltd customer privacy notice.

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Post

Unit 6 Sceptre Court, Sceptre Way, Preston, PR5 6AW, GB

Telephone

01772 808082

Email

enquiry@originsmartcontrols.com

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

• Names and contact details
• Addresses
• Purchase or account history

We collect or use the following information for service updates or marketing purposes:

• Names and contact details
• Addresses
• Marketing preferences

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

• Consent
• Contract

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

• Consent
• Contract

Where we get personal information from

• People directly

How long we keep information

We will keep your personal data only for as long as it is needed to achieve the reasons for which we collected it. In determining the suitable retention period for your personal data, we consider:

• the requirements of our business and the services provided;
• the purposes for which we originally collected the personal data;
• the lawful grounds on which we base our processing;
• any statutory or legal obligations;
• whether the purpose of the processing could reasonably be fulfilled by other means;
• the types of personal data we have collected; and
• the amount and categories of your personal data.

Others we share personal information with

• Organisations we’re legally obliged to share personal information with

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO, details available at www.ico.org.uk